E-Commerce has the potential to be a powerful driver of economic growth, inclusive trade and job creation across the developing world as well as to accelerate progress across all SDGs, in particular SDG 8, “decent work and economic growth”. The COVID-19 pandemic accelerated the shift toward a more digital world with long-lasting effects. Lockdown measures led to a surge in e-commerce as consumers looked for alternatives to in-person shopping. It also revealed wide gaps in digital readiness, especially in the most vulnerable economies. Many LDCs face the challenge of responding to the fast transition needed. This project focused on promoting best practices and evidence-based policies on e-commerce by delivering capacity-building activities at two levels of e-commerce, by sharing best practices in e-commerce and strengthening capacities on digital identity. In response to the demand from South-East Asian countries, UNCTAD TrainforTrade, in partnership with the World Bank, UNCITRAL and ESCAP, developed and delivered two rounds of two online courses on sharing best practices in e-commerce and strengthening capacities on digital identity. The project organized two regional in-person workshops, one hybrid workshop and three interactive online sessions and published two publications alongside one policy brief. A total of 1,114 participants from 36 different countries benefitted from the training provided by this project. 48 per cent of the all project participants were women. Participants reported a very high overall satisfaction rate of 93 per cent for all project activities. Following the first online course deliveries and regional workshops, two publications were produced and published: a report on Practices of e-Commerce in South-East Asia and the very first UNCTAD publication on Digital Identity for Trade and Development. Based on lessons learned from this project, UNCTAD developed a policy brief on digital identity, Why robust digital identity systems are essential in fostering trade and development (UNCTAD Policy Brief No. 96), which examines why digital identity systems are key to promoting trade and development in the wake of COVID-19 and provides recommendations and guidelines to support national and regional priorities for the inclusive and sustainable development of digital identities as an integral part of a broader e-commerce framework.